Customer Privacy Policy
At [TEC SDN. BHD], we are committed to protecting the privacy of our customers’ personal information. This policy outlines how we collect, use, disclose, and protect the personal information we collect from our customers.
Information We Collect
We collect personal information from our customers in a variety of ways, including:
- Information you provide directly to us, such as your name, address, email address, phone number, and payment information.
- Information we collect automatically when you use our website or services, such as your IP address, browser type, and device information.
- Information we obtain from third-party sources, such as credit bureaus or marketing partners.
How We Use Your Information
We use the personal information we collect from our customers to:
- Provide our products and services to you.
- Process your orders and payments.
- Communicate with you about your orders or other inquiries.
- Personalize your experience on our website or services.
- Analyze and improve our products, services, and marketing efforts.
- Comply with legal and regulatory requirements.
We may also use your personal information for other purposes with your consent.
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- With our service providers and vendors who perform services on our behalf, such as shipping companies or payment processors.
- With our marketing partners to offer you promotions and special offers.
- With our affiliates or subsidiaries for business purposes.
- With law enforcement or regulatory agencies as required by law or to protect our legal rights.
- In connection with a merger, acquisition, or other business transaction.
We do not sell your personal information to third parties.
How We Protect Your Information
We take reasonable and appropriate measures to protect the personal information we collect from our customers from unauthorized access, disclosure, and misuse. These measures include:
- Using secure servers and encryption technologies to protect your data.
- Limiting access to your data to authorized personnel.
- Training our employees on data privacy and security best practices.
- Conducting regular security assessments and audits.
Your payment information is processed by Stripe, a third-party payment processor. Stripe uses industry-standard security measures to protect your payment information. For more information, please see Stripe’s privacy policy on their website.
We do not store your payment information or credit card details.
Your Rights and Choices
As a customer of [TEC SDN. BHD], you have certain rights and choices regarding your personal information, including:
- The right to access and receive a copy of your personal information we hold.
- The right to request that we delete your personal information.
- The right to opt-out of certain marketing communicatins.
- The right to object to our processing of your personal information.
- The right to file a complaint with a data protection authority.
To exercise any of these rights or choices, please contact us using the information provided below.
Contact Us
If you have any questions or concerns about our customer data privacy policy or our privacy practices, please contact us at:
THE EAGLE CENTER SDN BHD (202301005190) C-8-1, Putra Walk, Jalan PP 25, Taman Pinggiran Putra, 43300 Seri Kembangan, Selangor Malaysia.
+60 19 237 5369
email: “mailto:info@theeagle.center”
website: https://theeagle.center